{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "free delivery on orders of ${{ site.delivery.freeThreshold }} or more; a flat ${{ site.delivery.fee }} delivery charge applies under ${{ site.delivery.freeThreshold }}. Orders are handled and cut in 24 to 48 hours and then arrive in 5 to 7 days.",
    "content": "Shipping and delivery Last updated 6 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. What delivery costs Free across the USA on orders over $75. $25 on orders under $75. Express delivery is $25, and you can choose it at any order value. Express is a paid upgrade. It moves faster once the parcel is with the courier, after the same 24 to 48 hour handling time. How long it takes Delivery across the USA takes 5 to 7 days, on top of the 24 to 48 hour order handling and processing time. Where orders ship from We fulfil orders from more than one logistics centre. Some orders are dispatched directly from our facility in Thailand by DHL Express, which takes about 7 days. Where that happens, US customs duties or import fees may apply and are the responsibility of the recipient. Tracking You get an email with a tracking number as soon as your order ships. Items in one order may travel in separate packages. If something goes wrong If a parcel is lost in transit we refund the item and the shipping. If it arrives damaged, send us a photograph and we will replace it or refund it. Under the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule we must ship within the time we state, and if we cannot we will tell you and offer you the choice of waiting or taking a prompt refund.",
    "url": "https://magneticinsectscreens.net/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "This shop's own 15 day return window. Goods must be returned in a resaleable condition, a $22 per item handling fee applies, and custom made screens are excluded.",
    "content": "Refunds and returns Last updated 6 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. If it arrives faulty, damaged or not as described That is on us. Email theteam@magneticinsectscreens.net with a photograph and we will repair it, replace it or refund it. You pay nothing, and we pay the return shipping. The goods we sell carry the implied warranty of merchantability under the Uniform Commercial Code as adopted in your state, and any written warranty is governed by the Magnuson-Moss Warranty Act. Those rights always apply and no fee is ever charged against them. If you change your mind There is no general federal right in the United States to cancel an online order, so this window is our own policy. You can return a product within 15 days of purchase for an exchange or a refund, if: it was bought in the last 15 days, it is in its original packaging and in resaleable condition, and it is not a custom made screen. Custom made screen orders cannot be returned. A non-refundable $22 per item handling fee applies, which covers the original packing and handling, and the item must be shipped back at your cost to the warehouse it came from. That applies where the reason is a better price found, a change of mind, it does not fit, it is no longer needed, or the wrong item was ordered. Refunds are processed 24 to 48 hours after we receive the item, back to the original payment method, or held as credit against a future order if you prefer. Cancelling an order An order can be cancelled until it ships. Most orders ship within 24 hours, so if you need to change or cancel one, contact us within 12 hours. A 12.5 percent service and processing fee applies to a cancellation once payment has been taken. Once packing and shipping have started, an order cannot be cancelled and the returns policy above applies instead. How to start a return Email theteam@magneticinsectscreens.net with your order number and what you would like to happen. Support runs seven days a week and answers within 24 hours.",
    "url": "https://magneticinsectscreens.net/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Magnetic Screens Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy policy Last updated 6 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Who we are Magnetic Screens Company, a division of Caruso Consulting Co Ltd, operates magneticinsectscreens.net. Write to theteam@magneticinsectscreens.net about anything on this page. What we collect and why We collect the information we need to sell you a screen and get it to you: your name, delivery and billing address, email address and phone number. We collect it when you order, when you ask for a quote, when you email us, and through cookies when you use the site. We use it to fulfil and deliver your order, to answer you, to keep proper accounting records, and, if you have asked for them, to send marketing emails. You can unsubscribe from those at any time. Payment details We never see or store your full card number. Card payments are handled by Stripe and PayPal on their own systems. Who else sees it Only the people who have to: our payment processors, the warehouse that packs your order, the courier that carries it, and our email and analytics providers. We do not sell personal information. Cookies and analytics We use cookies to keep your cart, remember your delivery choice and measure how the site is used through Google Analytics. You can decline non-essential cookies from the banner or block them in your browser, and the shop still works. Your rights There is no single federal privacy statute covering an online purchase in the United States. Where a state law gives you rights, they apply: California residents can ask under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, for a copy of the personal information we hold, for it to be deleted, and to opt out of any sale or sharing. We do not sell or share personal information, so there is nothing to opt out of, and we honour the same request from anyone who asks, wherever they live. Email theteam@magneticinsectscreens.net and we will answer within 30 days. If you think we have got something wrong, tell us first and we will try to fix it. How long we keep it Order records are kept for as long as tax and accounting rules require. Marketing contacts are kept until you unsubscribe. Links to other sites Pages we link to are not covered by this policy. Read theirs. Children This shop is not directed at children under 13 and we do not knowingly collect their information.",
    "url": "https://magneticinsectscreens.net/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Magnetic Screens Company.",
    "content": "Terms and conditions Last updated 6 September 2026. This policy is reviewed periodically; if anything here is unclear, ask us before you order. Who these terms are between The seller is Magnetic Screens Company, a division of Caruso Consulting Co Ltd, trading at magneticinsectscreens.net. The buyer is the person or organisation placing the order. Goods means the products the buyer has ordered. Payment Payment is due when the order is placed. If payment is not received, or the payment method is declined, the order is not placed and nothing ships. We accept Visa, Mastercard, Discover and American Express, and we accept PayPal. Prices are shown in US dollars. No sales tax is added at checkout. Shipping Delivery is free across the USA on orders over $75. Under that, delivery is $25. Express delivery is $25 and is available at any order value. Free delivery applies to orders shipped inside the United States. An order shipped outside the country is quoted separately and additional shipping is charged. If an item is lost in transit we refund the item and the shipping. If an item arrives damaged, tell us within a reasonable time and send a photograph, and we will replace it or refund it. We ship from more than one logistics centre. Some orders are dispatched from our facility in Thailand by DHL Express, and where that happens US customs duties or import fees may apply and are the responsibility of the recipient. Full detail is on the shipping page . Returns and cancellation Returns are accepted within 15 days of purchase. A $22 per item handling fee applies, the buyer pays the return shipping, and custom made screens cannot be returned. The full conditions are on the refunds and returns page . An order can be cancelled at any time before it ships. A 12.5 percent service and processing fee applies to a cancellation once payment has been taken. Most orders ship within 24 to 48 hours, so tell us quickly. Your rights under US law There is no general federal right in the United States to cancel an online order, so the 15 day window above is this shop's own policy rather than a statutory one. Separately, the goods we sell carry the implied warranty of merchantability under the Uniform Commercial Code as adopted in your state, and any written warranty is governed by the Magnuson-Moss Warranty Act. Those rights always apply, they are never subject to a fee, and nothing on this page reduces them. Under the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule we must ship within the time we state, or within 30 days if we state none. If we cannot, we will tell you, and you can agree to the delay or take a prompt refund. Complaints Send any complaint to theteam@magneticinsectscreens.net . We answer support email within 24 hours. How we handle a complaint is set out in our complaints handling policy . Governing law These terms are governed by the law of the state in which the buyer takes delivery, and nothing in them removes a right that state law gives you.",
    "url": "https://magneticinsectscreens.net/terms-and-conditions/"
  }
}
